Never Miss a Lead with TradeMate
Automated Solutions for Plumbers, Electricians, Tradesmen and Small Businesses – Capture Every Opportunity with Our Missed Call Text-Back and Reputation Management Features
How Does TradeMate Work?
Embrace cutting-edge technologies to drive growth, enhance customer experience, and stay ahead of the competition.
Missed Call -A client calls while you’re on a job or unable to answer.
Instant Text-Back - Within seconds, an automated text is sent to the missed caller, thanking them for their call and informing them that you'll get back to them shortly.
Client Engagement - The text can be customized to include options for scheduling an appointment, asking for details, or directing them to leave a message.
Follow-Up -Once available, the tradesman can follow up on the missed call, fully informed, and ready to assist.
See Missed Call Text-Back In Action!
Tap the button below to call us, then hang up after the first ring and watch the magic happen 🪄
Why Use TradeMate?
Turn Missed Calls Into New Opportunities & Increase Time Efficiency With Missed Call Text Back. Embrace cutting-edge technologies to drive growth, enhance customer experience, and stay ahead of the competition.
Missed Call Text back
Ensures every caller receives immediate attention, even outside business hours or during peak times, making them feel valued and cared for - ReceptionMate Captures information from every call, ensuring no potential lead slips through the cracks due to missed calls.
Improved Staff Efficiency
Reduces the administrative burden on staff by automating routine tasks and communications, allowing them to manage their time and responsibilities more effectively.
Improve Customer Satisfaction, Increases Positive Google Reviews With Reputation Management
Satisfied customers leave positive reviews, which improves your online reputation and can influence potential customers' decisions
Filter Out Negative Reviews
By filtering out customers who might leave a review of less than 4 stars and addressing their concerns privately, it reduces the likelihood of negative reviews being publicly posted.
Increase Positive Reviews
Automatically directing satisfied customers to leave a Google review can significantly increase the number of positive reviews, boosting your business's visibility and appeal.
Facilitates Quick Issue Resolution
TradeMate ensures that any customer complaints are sent directly to the right person on your team, so you can resolve problems quickly before they escalate.
Streamline Marketing with Powerful Automation
Automate repetitive marketing tasks, nurture leads, and drive customer engagement with our robust marketing automation solution.
Cost Saving
By automating tasks and optimizing staff workload, the software reduces operational costs associated with manual processes and potentially hiring additional staff.
Competitive Advantage
By improving communication and customer satisfaction, you'll stand out from other tradesmen in your area. Offering superior service without increasing your workload gives you the upper hand.
Streamlined Communication
Facilitates better communication between your business and your customers, making it easier to manage expectations and deliver on your promises - Tailors responses based on the caller's needs, providing a personalized experience that can improve customer satisfaction and loyalty.
Frequently Asked Questions
Can TradeMate integrate with my current phone system?
Yes, TradeMate is designed to integrate with most modern phone systems or mobile numbers. We provide guidance and support to ensure a smooth integration process with your existing setup.
Is TradeMate suitable for my business?
TradeMate is versatile and can be customized for various trades, including Plumbers, Electricians, Builders, and more. If your business involves managing incoming calls and enhancing customer service, TradeMate can likely benefit you.
What customization options are available?
You can customize the text messages sent to callers, choose how to route calls based on the caller's responses, and tailor the follow-up actions to align with your business processes.
How does the customer feedback feature work?
After a job is completed, customers are sent a text asking them to rate their experience. Based on their rating, they're either directed to a feedback form for lower scores or asked to leave a Google review for higher scores, helping manage and improve your online reputation.
What kind of support does TradeMate offer?
We offer comprehensive support including setup assistance, training for your team, and ongoing technical support through various channels such as email, phone, and live chat.
What are the pricing plans for TradeMate?
Our pricing is structured to accommodate businesses of different sizes and needs, ensuring you find the right fit for your business.